SHIPPING POLICY

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

RETURN AND EXCHANGE POLICY

All sales are final. We only accept returns for refund or exchange, for items damaged in transit. 
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the product at order@venueoriginal.com or WhatsApp us at +91 8178947880 or DM us at our Instagram handle to alert us of the damage, then return the damaged item to us. Upon receipt of the damaged item, we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item.